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FAQs

Knee & Hip Physiotherapy in Melbourne

Welcome to our FAQ section. Here, you will find answers to commonly asked questions about hip and knee physiotherapy, recovery, and our services. Emma is here to provide you with all the information you need to feel confident about your journey to recovery.

  • Do I need a referral to see you?
    No, you don’t need a referral to book an appointment. Physiotherapists are first-contact practitioners, meaning you can come directly to me. However, if you're claiming through Medicare (EPC/CDM plans), WorkCover, or TAC, a referral may be required. → Book Your Appointment Now
  • Where do you consult from?
    I consult from Life Ready Physiotherapy, Camberwell. When you book an appointment, you’ll be redirected to Life Ready’s booking system to complete your booking.
  • What should I bring to my appointment?
    Please bring: Any relevant scans or reports (e.g., MRI, X-ray) Comfortable clothing (shorts for knee assessments, loose pants for hip assessments) Your referral (if applicable)
  • I've tried physio before, how is this different?
    Many clients come to us after feeling stuck or frustrated. Emma offers 1:1 care, advanced qualifications in musculoskeletal physiotherapy and clinical exercise physiology, and rehab plans that actually adapt to your life and goals. This isn’t just a few exercises on a sheet. → Learn more about Emma
  • Do you see athletes and active people?
    Absolutely. Whether you’re a recreational runner, strength trainer, or competitive athlete, Emma provides tailored programs to support safe return to sport after injury or surgery. → Visit our Sports Injury page
  • How many sessions will I need?
    The number of sessions depends on your injury, goals, and rehab progress. Some conditions improve in a few sessions, while post-surgical rehab (e.g., ACL reconstruction, hip replacement) often requires a structured program over several months.
  • Do you offer hands-on treatment or exercise-based rehab?
    I use a combination of hands-on techniques and evidence-based exercise rehabilitation to get the best outcomes. Most hip and knee conditions respond well to targeted strength & mobility work, but manual therapy (massage, joint mobilisations) may also be a necessary part of your treatment.
  • Can physio help me avoid surgery?
    In many cases, yes. Physiotherapy is often the first-line treatment for conditions like: Knee osteoarthritis (avoiding or delaying total knee replacement) Hip impingement or labral tears ACL injuries (some cases can be rehabbed without surgery) If surgery is necessary, prehab (pre-surgery physiotherapy) improves post-op recovery.
  • How soon after surgery should I start physiotherapy?
    It depends on your procedure and your surgeon’s protocol. In most cases, we begin gentle rehab after 14 days post-op to help reduce swelling, restore mobility, and prevent stiffness. Emma will guide you through the safest starting point. → Learn more about post surgical physiotherapy
  • Do you accept private health insurance?
    Yes! If you have physiotherapy extras cover, you can claim a rebate through your health fund. The amount covered depends on your provider and policy.
  • Can I use Medicare to cover my sessions?
    Medicare only covers physiotherapy if you have an EPC/CDM referral from your GP. This provides up to 5 subsidised sessions per year, but gap payment still applies.
  • What’s your cancellation policy?
    I require 24 hours' notice for cancellations or reschedules. Late cancellations or no-shows may incur a fee.
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