Terms Of Use

1. Acceptance of Terms

By purchasing, accessing, or using this program, you agree to be bound by these Terms of Use. If you do not agree, do not use this program.

 

2. Nature of the Program

This program is provided as general educational content only. It is not a substitute for individual physiotherapy, diagnosis, or medical advice. Participation does not constitute a physiotherapist–patient relationship.

 

3. Medical Disclaimer

• Always consult your doctor or physiotherapist before starting any new exercise program.

• This program may not be suitable for all individuals.

• Use of this program is at your own risk.

 

The content is intended to support general strength, mobility, and awareness. It does not guarantee improvement or resolution of any condition or symptom.

 

4. No Guarantees or Outcome Promises

We do not guarantee any specific result or outcome from participation. Results may vary based on individual capacity, effort, and other health or environmental factors.

 

5. Refund Policy

We offer refunds only if the product is faulty, inaccessible due to technical error, or significantly misdescribed as per the Australian Consumer Law. No refunds are available for change of mind, or for programs already accessed or downloaded.

To request a refund, contact us at thehipandkneephysio@gmail.com within 7 days of purchase.

 

6. Intellectual Property

All content — including text, videos, audio, graphics, and downloadable materials — is the intellectual property of The Hip and Knee Physio. You may not reproduce, distribute, share, or modify any part of the program without express written permission.

 

7. Limitation of Liability

To the fullest extent permitted by law:

• We disclaim liability for any injury, loss, or damage sustained in connection with the use of this program.

• You agree to release The Hip and Knee Physio from any claims arising out of your use or misuse of the program content.

• We are not liable for third-party platform issues or outages (e.g., video hosting, payment gateway).

 

8. No Practitioner–Patient Relationship

Your purchase and use of this program does not establish a clinical relationship with Emma [Surname], The Hip and Knee Physio, or any affiliated physiotherapist. This program is self-directed and not monitored by a healthcare provider.

 

9. Website & Program Access

We reserve the right to modify, suspend, or discontinue access to the program at any time for maintenance or improvement. We are not liable for downtime caused by third-party service providers.

 

10. User Conduct

You agree to:

• Use the program for personal use only.

• Not share login details or distribute materials.

• Not engage in any activity that could harm, overload, or impair website function.

 

11. Privacy

Your name and email are collected for program access and communication. We do not sell your data. Please see our Privacy Policy for more.

 

12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be handled by the courts of Victoria.

 

13. Contact Us

Questions? Email us at thehipandkneephysio@gmail.com